Tech Trends That Are Changing The Freight Shipping Industry
The latest advancements in technology and the logistics industry have not always had a close-knit relationship. Their reluctance or inability to capitalize on technology has cost the logistics industry in several ways including the following:
- slowed freight shipping times
- negatively affected efficiency
- trucking congestion
- problems in ports, and more
But to maximize security and efficiency and streamline processes involved in logistics, the industry will have to perk up, take notice, and get in the game. If they’re going to level the playing field between themselves and other businesses, there are a handful of new trends that should catch the eye and interest of every logistics CO and be a part of their future plans – and soon!
The Adoption of Blockchain
Blockchain is a technology that is often misunderstood but much-hyped. It’s already making an impact for those who have adopted it in the world of logistics. One logistics company, for instance, came up with the solution of blockchain to secure and streamline information exchanges between more than 90 organizations and companies involved in the activity of global shipping. Blockchain driven smart contracts are what the program is built upon. The program involves terminal and port operators, customs brokers, carriers, customs officials, and some freight forwarders.
Customer-Centricity
While catering to individuals, businesses, and companies with the need for shipping, the freight forwarding sector has traditionally been focused on process. But as more shipping services are needed by smaller businesses, and globalization takes hold, the need for freight forwarders and shipping services is forcing them to take an approach other than the conventional one. They now find themselves putting, at the forefront of modernization efforts, their customer’s perception.
As an example, customer service can be greatly enhanced through the use of digital solutions developing media marketing strategies, strategic content marketing, user-friendly websites, and the offer of instant shipping quotes.
Finding Solutions Through the “Internet of Things”
First things first, what is the Internet of Things? Here’s the easy answer: sometimes abbreviated as IoT, it includes all devices that are web-enabled and gather, forward, and act according to data collected from environments around them. To do this, they use communication hardware, processors, and embedded sensors.
If you control your household lights, locks, heat, etc. through your phone – you are using the Internet of Things.
This can be exceedingly useful where shipping data is concerned to track and analyze all things related to products and transport.
Real-Time Data – Use It
To ensure that your resources are used more efficiently, and to improve coordination and scheduling, real-time information should be utilized. Through data-sharing tools, this is currently being used in ports to monitor arrival and departure times, and more. The flow of cargo has been improved, thereby reducing port congestion. By planning and deploying equipment and labor, efficiency has been increased and the flow of cargo bettered.
Cybersecurity Must Be a Prime Focus
If you listen to the news or surf the net at all, you’re probably well aware of the problems some companies are facing with hackers and identity theft. Cybersecurity is a hot button today, and for good reason. A company’s infrastructure can be completely crippled by a cyber attack. Ports around the globe would be affected as well. Freight forwarders must adopt faster, more responsive digital solutions rather than sticking with the traditional processes they’ve always used. As companies implement brand-new systems, they must integrate cyber-security.
Confused yet? Contact us at STC Logistics and let us explain all of these trends in a manner that is more comprehendible and personally applicable to your particular situation.
