Testimonials
First, on behalf of our team, Chris and I wanted to say thank you for all of your help over the years, especially throughout this year. 2020 has proven to be quite a wild ride to say the least, and the willingness, expertise, and flexibility from your team has really softened the blow. STC continues to be an invaluable resource for us, and we aim to keep relations and communications strong on both sides.
Freight Distribution and Installations
Sr. Manager of World Wide Luxury Brand
U.S Based Global Partnership
I have had the distinct pleasure of working with the STC team during one of the most challenging times in our nation's history, the COVID-19 pandemic. I had recently joined the business and one of our key accounts needed to execute a new digital consumer experience for 100+ stores for 2020. We knew we needed a team that was rock-solid in multiple facets: they needed a detailed understanding of shipping and logistics, they needed to be retail installation experts that included both traditional and electronic components and they needed to be able to deftly negotiate the shifting lockdowns found across the country while keeping everyone safe.
In every way, the STC team fulfilled these requirements and more. The team was transparent about their process with on-the-ground assessments for optimal installation, they were flexible with unexpected challenges that required quick but effective responses to challenging conditions and, most importantly, they kept me in the loop at every turn. All these qualities gave me the confidence that our program was going to be installed correctly, on-time and at the expected budget. They even offered insights into how we could structure the next wave our program to make it even better when our client was ready for another in-store execution. Our client is now growing this program to over 250 stores for 2021 and I don't think this would have happened without STC being there at every step along the way and I'm always keeping them in my back pocket as the solution for new program launches for our other clients.
Senior Manager Digital Retail Design
Australia Based Global Partnership
The quality of service and collaboration with your team is high level. Tracking status from STC Portal provided us with convenient.
We are hopeful that we may have another project to work with you very soon.
Bulk Import - Multi SKU
Sort & Segregate Distribution
China Based Global Partnership
Over the last 18 years many of us have worked with STC Logistics. I manage transportation for all new store openings, remodels and special fixture rollouts. For the month of January alone, STC is moving 5 separate LTL rollouts from multiple vendors. These rollouts consist of 6548 delivery locations with a hard stop date of Jan 31, 2019. In addition to LTL services, we also utilize STC's full truckload division within the contiguous 48 and periodically send shipments to Hawaii and Puerto Rico. STC is our go-to for time-sensitive or fragile freight. It pays to have confidence in your partners and we consider STC Logistics an extension of our team. We are very pleased with the staff at STC, they are always quick to respond if we are not able to get the information we need from there online tracking services. The technology is responsive and easy to navigate. I highly recommend STC as a partner.
Sr. Transportation Administrator
Large Retailer Boston MA Area
Our entire team relies on STC Logistics, for everything from large scale International shipments, to intricate white glove installations and everything in-between. We can rely on their extensive customer service team at all hours, to help support with any need. STC is a valuable partner for our Logistics needs.
Senior Manager Retail Concepts
Large Retailer Portland OR Area
In the past, STC primarily provided logistics services to our company. They started construction work with us a little over a year ago. The construction department started with smaller projects to ensure their capability. These led to larger more detailed programs as we were always satisfied with their work. About six months ago upper management requested a beauty department refresh on 700+ stores, removing the old fixtures and replacing with all new. Each location was specifically store based and no plans were provided to installers. An eight-vendor rollout with over 3900 shipments through the US that needed to be complete in 9 weeks. Most said it wasn't possible. When this was brought to my attention, my first thought was STC. I knew with their experienced freight management team (who digs into all our projects with the upmost importance of detail) along with the project management team at STC coordinating nationwide install teams, they could handle this job. An additional piece of the success aiding this project was the ability to manage the entire program through their web-based portal. Aspects of the portal were created specific to our needs and customized for our ease of use. We had firm dates that needed to be hit, with a start date of 09/10/18 and a completion date of 11/16/18, ensuring completion before the holidays and not effecting shoppers. STC was up for the challenge. This project that started and completed on the day it said it would, is a testament to the work from STC. They managed the project from the beginning to end with minimal questions. STC has grown to be a key part of our construction department.
Construction Project Lead
Large Retailer Boston MA Area
